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Privacy Policy
for Faunbäck Retreat

Last updated: 2024-10-15

At Faunbäck Retreat AB, we value your privacy and strive to protect your personal data in accordance with applicable laws. This privacy policy explains how we collect, use, store, and protect your personal data when you use our services.

1. Data Controller

Faunbäck Retreat AB, with company registration number 559497-0998, is the data controller responsible for the processing of your personal data.

2. What Personal Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Booking Information: Stay dates, number of guests, any special requests.

  • Payment Information: Credit card details, billing address.

  • Marketing Preferences: Consent to receive newsletters and promotional materials.

  • Usage Data: Information about how you use our website and services, including cookies and similar technologies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Service Provision: To manage your bookings, payments, and inquiries.

  • Communication: To keep you updated on your bookings and send relevant information.

  • Marketing: To send newsletters and promotional materials, with your consent.

  • Service Improvement: To analyze how you use our services to enhance the customer experience.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For marketing and similar activities where we have your explicit consent.

  • Contract: To fulfill the contract between you and us in connection with bookings and payments.

  • Legitimate Interest: To improve our services and send you relevant information about our offers.

  • Legal Obligation: To comply with our legal obligations.

5. How We Share Your Personal Data

We may share your personal data with:

  • Third-Party Service Providers: Such as booking systems, payment solutions, and marketing platforms.

  • Authorities: If required by law.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request rectification if the data is incorrect or incomplete.

  • Request deletion of your data in certain cases.

  • Object to or restrict the processing of your personal data.

  • Request data portability to transfer your data to another service provider.

  • Withdraw your consent at any time if the processing is based on consent.

8. How Long We Retain Your Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or for as long as we are legally required to do so. Once your data is no longer needed, we will delete or anonymize it.

9. Contact Us

If you have any questions about this privacy policy or how we process your personal data, please contact us at:
Email: info@faunbackretreat.com
Phone: (0046) 0768643762
Postal Address: Sjunnerrupsvägen 1, 243 93 HÖÖR (Sweden)

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